As an organisation that is committed to changing the culture of bullying, we welcome the recent discourse in the media and wider community around the issue of raising the minimum age for social media use from 13 to 16 years of age.
However, the issue is a complex one and the question of raising the age around social media access is the wrong question to be asking!
It sounds counterintuitive, but stay with us as Dolly’s Dream’s CEO, Sarah Davies, unpacks the issues and the questions we should be asking – and what you can do to help empower the children in your life to be safer online.
Why raising the age alone is not the answer
Raising the age alone is a red herring – and diverts attention away from the real issues at hand.
The real issue is the underlying design elements of social media and its algorithms, recommender systems, and data harvesting, which can expose children and young people to inappropriate and harmful content, misinformation, predatory behaviour and other damaging harms such as extortion.
Raising the age of social media access won’t address the root causes of the issues and potential harms associated with its use. To quote social media darling and Empress of today’s zeitgeist, Taylor Swift, “band-Aids won’t fix bullet holes”.
Even if the age requirement were raised, it would not fundamentally change the experiences or the design features that drive the harms. The platforms would remain unchanged, still posing risks to all users regardless of their age.
Let’s be real for a minute, we know that raising the age limit would not prevent children under 16 years from accessing social media. We need to remind ourselves that this generation are digital natives, and that the online world is their world. Young users will find ways to circumvent age restrictions, potentially leading to even less oversight and support from trusted adults.
While raising the age limit might initially appease worried parents and grandparents, this relief would likely be short-lived. It’s not simply a case of ‘out of sight, out of mind’. It could be compared to a quick sugar fix – providing temporary satisfaction without addressing the underlying hunger.
And then there are the dangers associated with driving social media behaviour "under the radar." Young users who lie about their age to gain access may be less likely to report problems, seek help, or even acknowledge their use of social media – for fear of getting into trouble.
This clandestine behaviour could exacerbate existing issues and make it harder to address them effectively. Worse, young users will be the unwitting recipients of recommender systems pushing content and contacts aimed at 16 years plus: the age the system ‘thinks’ the user is.
Regardless of the age of entry for social media, recommender systems and algorithms will continue data scraping and behaviour profiling – collecting information about your child every time they tap, type or click on the profiles and pages they visit – and then introduce suggested contacts and targeted content based on this information – including pushing products, as well as potentially destructive ‘health information’, violent, sexualised, and misogynistic images, and many other forms of inappropriate content.
In a nutshell, instead of focusing on age limits, we should concentrate on requiring age-appropriate, safety by design which prioritises the best interests of children over commercial interests.
It should be standard practice that all tech, games and apps come loaded with default settings for children under 18 years at the highest privacy and safety settings, backed by enforceable regulation that ensures their data privacy and protection from the outset.
This preventative approach would minimise potential harms and gift children an internet where they are free to live, learn and play safely online.
It takes a village
Keeping children and young people safe online takes collective effort – from government, tech companies, and everyone in the community.
We believe it’s government’s responsibility to ensure children’s digital rights are upheld and realised – setting minimum standards based on community expectations and holding tech companies to account for not meeting these standards.
It’s tech companies’ responsibility to prevent their services and products from being used in ways that violate children’s rights and which expose children to harms while using their services and platforms.
And it’s up to the rest of us to take responsibility to upskill and educate ourselves and our children on how to navigate tech and the online world safely and confidently; to participate with them in their digital worlds, not just police them. Also, remember to be kind.
The most urgent issues that need to be addressed
So, what are the right questions and what change is needed to empower children and young people to be safe online?
If we had a magic wand, this is what we would mandate:
1. Default Privacy & Safety Settings: All digital products and services must automatically provide the highest level of privacy and safety settings for users under 18 years, by default.
2. Data: Data is the currency for many tech services and products, so we know this will be hugely challenging, but we must ban the commercial harvesting / collection / scraping / sale / exchange (insert your favourite verb, stealing?) of children’s data.
3. Privacy: Prohibit behavioural, demographic and bio tracking and profiling of children, and therefore no profiled, commercial advertising to children under 18.
4. Recommender Systems: Ban the use of recommender systems – software that suggests products, services, content or contacts to users based on their preferences, behaviour, and similar patterns seen in other users.
5. Reporting Mechanisms: Require child-friendly, age-appropriate reporting mechanisms and immediate access to expert help on all platforms.
6. Independent Regulation: Remove self and co-regulation by the tech industry and establish a fully independent regulator with the power and resources to enforce compliance.
7. Safety by Design: Implement age-appropriate and safety-by-design requirements for all digital services accessed by children.
8. Public Data Access: Ensure public access to data and analytics for regulatory, academic, and research purposes.
It is also vital that we continue developing and delivering digital literacy and data privacy education in schools and the broader community, and we must always consult with children and young people.
What can parents and carers do to help children stay safe online?
So, if raising the age of access for social media isn’t the answer, how can parents and carers support children to be safe online?
By creating a balanced approach that combines education, communication, and practical safeguards, parents and carers can help children navigate the digital world safely and responsibly.
We understand this is easier said than done. There is so much varying information, it can be overwhelming and hard to keep up.
Parents and carers can start by focusing on a few key areas:
- Staying informed about the latest digital trends and potential risks. By understanding the platforms and apps children use, parents can better identify any threats and address them promptly.
- Implementing and regularly updating privacy settings on all devices and accounts is essential to protect personal information and limit exposure to inappropriate content or interactions.
- Encouraging children to use strong, unique passwords and enabling two-factor authentication can add an extra layer of security.
- Report online harm to eSafety, Australia’s independent regulator. eSafety helps prevent and deal with harm caused by serious online abuse or illegal and restricted online content.
And the most important tool in parents' digital toolkit – open communication. Conversations are our superpower. It is critical that children and young people are encouraged to share any concerns or suspicious experiences they encounter without fear of judgement.
What we do know is that we need to know more
Whilst the concerns around social media use and its potential negative impacts are warranted, the jury is still out. The effects of social media on young people's mental health and development are unclear.
Some studies indicate negative impacts on psychological wellbeing, while others suggest positive effects on peer relationships. For example, a 2023 UK study found little evidence of negative outcomes, whereas a 2021 study indicated moderate social media use might benefit peer relationships. This illustrates the complexity and coexistence of both positive and negative effects.
What we need is more research – globally and locally, specifically insights that represent and reflect the experiences of Australian children and families.
How Dolly’s Dream can help
Dolly’s Dream is committed to supporting the wider community, particularly those more isolated in rural, remote and regional areas.
We have come a long way in recognising that cyberbullying and other negative online behaviour can have a long-lasting and devastating effect on children and young people.
We know that bullying and cyberbullying continues to affect large numbers of children and young people in Australia. The eSafety Commissioner’s 2020 survey of young people aged 12-17 found that 44 per cent reported having a recent negative online experience including 15 per cent who received threats or abuse online.
Our aim at Dolly’s Dream is for children and young people to have a greater awareness, increased coping skills and more support to help prevent or deal with bullying, no matter where they live in Australia.
Dolly’s Dream provides the following resources, support services and programs:
Beacon Cyber Safety app
Free app that provides families with trustworthy, practical resources to help them confidently navigate their children’s technology use and reduce associated harms.
Dolly’s Dream Support Line
Australia wide, free 24-hour telephone service with qualified counsellors available to help by calling 0488 881 033 or via webchat.
Dolly’s Dream School Workshops
Online safety and anti-bullying workshops for students of all ages, as well as parents, teachers and the general community.
Mental Health & First Aid Training
Dolly’s Dream works with communities to deliver Mental Health First Aid training to help build their capacity in coping with mental health issues.
Dolly’s Dream Parent Hub
Trusted information about online safety and bullying in one place.
Youth Support Program
Coming soon to the Northern Territory, this program will support young people to reach their full potential. Sign up to Dolly's Dream e-news here for further updates.
More information and resources
For more information, resources and tips check out these excellent resources:
- eSafety Commission resources for parents,
- DigiTalk (Alannah & Madeline Foundation and Telstra)
- Centre of Excellence for the Digital Child
