Support from a trained counsellor isn’t cheap, and it’s not always accessible, which is why Dolly’s Dream has partnered with This Is A Conversation Starter Foundation (TIACS) to offer a free support line for people who need it most. No referral is needed, and the line is open to anyone who needs support.
The Dolly’s Dream Support Line operates Monday to Friday 6am-10pm. If the team are on other calls, please leave a message and your call will be returned.
Call or Text 0488 881 033
(6am-10pm Monday to Friday) to get started.
Some reasons people call the Dolly's Dream Support Line
I think my teen is being bullied
I need help working with my kids’ school
What do I do about sexting and nudes being sent?
How do I get my teen to ask for help?
I think my kids are chatting to strangers online
I can’t get through to my kids
How do I know if my child is depressed?
Dolly's Dream Support Line FAQs
How much does it cost?
Thanks to funding from Dolly’s Dream, the support line is free of charge.
Who is the support line designed for? Is it only for rural and regional people?
Anyone who needs the help can access the support line for counselling, however we know that in regional and rural communities there are significant barriers to accessing these types of services.
And is it for parents or young people?
Anyone can access the support line. Whether you are a young person experiencing bullying or a parent concerned about what your child is going through, we are here to help.
What training/qualifications do the staff have?
All staff are trained counsellors with recognised qualifications in psychology or counselling.
What happens if a caller can’t get through?
If you can’t get through, you are able to leave a message and your call will be returned as soon as possible.
I need urgent help. What should I do?
The Dolly’s Dream Support Line is not a crisis management service and we encourage you to call one of the providers on our Get Help webpage such as Lifeline if the matter is urgent.
Related Parent Hub content
During the holidays, many kids are supervised less and more reliant on technology for social contact – and they don’t have to turn up at school the next day and face the consequences of what they’ve done.