What Happens When I Call Dolly's Dream Bullying Support Line?

At Dolly's Dream, we want you to know something really important:

What's happening to you is not your fault.

You don't deserve to be treated badly. You deserve to feel safe, included and supported.

And even if it feels like nobody sees what you’re going through… you’re not alone. We’re here to help you, one step at a time.

Our Bullying Support Line is here to help you feel supported and less alone. 

1. Firstly, you can choose how you talk to us: You can call or webchat - whatever feels easier for you.
2. It's private and confidential: We won't share what you tell us unless we're really worried about your safety. And if we do need to tell someone, we'll talk to you about it first.
3. You'll talk to a real person who understands bullying: No judgement. No “just ignore it.” You'll speak with a qualified counsellor who listens and helps.
4. You don't need a script. You can say:
   • "I don't know how to start."
   • "Something happened but I'm not sure if it's bullying"
   • "Can you help me figure out what to do?"
5. Calling costs the same as a normal phone call: The Bullying Support Line is charged at a standard network rate, just like any other call.
6. We can help you plan your next steps: You don't have to figure everything out alone. We'll help you work out what feels safe and right for you.