13 DOLLY Bullying Support Line
Connect with trained professionals through our confidential bullying helpline and webchat service for immediate support.
You Don't Have to Deal With Bullying on Your Own
Bullying can make life feel scary, lonely, and overwhelming.
Whether it's been happening at school, online or somewhere else, and whether it's been going on for a while or just started. Support is available.
The Dolly's Dream Bullying Support Line is a confidential bullying support service for:
Kids and Young People
• Open 24/7
• No referral needed
• Delivered in partnership with Kids Helpline
Parents & Carers
• Open 6am – Midnight
• No referral needed
• Delivered in Partnership with Parentline
You don't need to know what to say. We're here to listen and support. Your are not alone.
What We Can Help With
- Listening to what's been happening
- Helping you feel heard, believed and supported
- Talking through options and next steps
- Offering guidance around online bullying and reporting
- Supporting parents and carers to help their child
- Providing emotional support during a really tough time
How the Bullying Support Line works
You don't have to know what to say, just reaching out is a great first step.
Call us on 13 DOLLY
If you call, you'll hear a hold message and music, then a counsellor will answer.
Or start a webchat
If you use the webchat service, you'll be asked for a few details before the webchat begins. Webchat is very popular, so there's often a bit of a wait to get through to a counsellor.
Speak with a counsellor
You can share as much or as little as you want. The counsellor will help you think about your options and what feels right for you.
Ongoing support if needed
If you contact us again, you can ask for the same counsellor and they can continue supporting you.
Frequently Asked Questions
Kate Everett, Dolly's Mum
"The Dolly’s Dream Bullying Support Line is a big passion of ours. We wish we had found something like this when our girls were at school and needed help. I wish that I had been able to find that help. If you are struggling, please call our Bullying Support Line. If that one conversation can stop someone walking the same path that we have…that is what Dolly’s Dream is here for."
Request a Call Back
If you would like a call back from our Bullying Support Line, fill out the form below.
If you are needing emergency support, contact 000. Responses to requested calls will be made between 8am and 10pm AEST on any day of the week.
If you would like to speak with a counsellor sooner, please call 13 DOLLY or connect through webchat.
After submitting a request, you will receive a call within the next 1 business day from a private or unknown number; this will be the counsellor reaching out. The counsellor will attempt to reach out at your preferred time, however this cannot be guaranteed.
If the first call isn’t answered, a counsellor will wait for a few minutes before calling a second time. In the case where both calls are missed, we encourage you to give us a call or connect via webchat at a time that works for you!
Please share the following information to receive a call from our Bullying Support Line. Questions that must be answered will have a red asterisk (*) next to them. Please ensure all information is correct before submitting form.
If you are completing the form on behalf of someone else, please provide their details below.