Talking to our kidsSupporting young people when faced with difficult news and challenging times
View the step-by step-guide on how you can talk to your child.

The internet is a big part of everyday life. It’s where we learn, connect, play, and relax.
But just like the offline world, the online space can sometimes feel overwhelming or unsafe, especially when hurtful behaviour shows up.
Online safety isn’t about fear or rules. It’s about helping everyone feel more confident, supported and in control when they’re online.
These six simple tips can help make the internet a kinder, safer place.
Words on a screen still have real impact. Choosing kindness, empathy and respect in online spaces can make a huge difference, especially when someone else might already be struggling.
If something wouldn’t feel okay to say face-to-face, it’s worth pausing before posting or sending it online.
Being online all the time can be exhausting. Making space for offline moments helps support mental health and wellbeing.
You could try:
There’s no “perfect” amount of screen time. It’s about noticing how being online makes you feel and taking breaks when you need them.
Privacy settings, strong passwords and account controls are there to help keep you safe - not to make things complicated.
Using them can help limit who sees your content, who can contact you, and what information is shared.
For parents and carers, parental controls can also be a helpful way to support kids as they grow and explore online spaces.
If something online feels uncomfortable, upsetting or just “not right”, that feeling matters.
You don’t need proof or a perfect explanation to step away, block someone, or ask for help. Trusting your instincts is an important part of staying safe.
Online abuse and harmful content aren’t something anyone should deal with alone.
Reporting harmful behaviour can help stop it from happening again.
Talking to someone you trust can also make a big difference. Support is always available, and asking for help is a strong thing to do.
The more we talk openly about online experiences the less alone people feel.
Checking in with friends, family, classmates or colleagues helps create spaces where people feel safe to speak up, ask questions and look out for one another.
A kinder internet starts with all of us, and no one has to figure it out on their own.
Talking to our kidsView the step-by step-guide on how you can talk to your child.
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